Privacy Policy
Last updated: March 2026
1. Who We Are
TryMaklu.com is operated by Maklu Ltd, registered in Ireland. We are the data controller for your personal information. Contact: hello@trymaklu.com
2. What We Collect
We collect information you provide directly: name, email, delivery address, and payment details (processed securely by Stripe — we never store card data). We also collect usage data via cookies and analytics tools to improve the site.
3. How We Use Your Data
We use your data to: process orders and payments, communicate about your orders, send marketing emails (with your consent), and improve our services. We do not sell your data to third parties.
4. Your Rights (GDPR)
Under GDPR, you have the right to access, correct, or delete your personal data. You may also object to processing, request data portability, and withdraw consent at any time. Contact us at hello@trymaklu.com to exercise any of these rights.
5. Cookies
We use essential cookies for the shopping cart and session management, and optional analytics cookies (Google Analytics 4) with your consent. You can manage cookie preferences via our consent banner.
6. Data Retention
We retain order data for 7 years as required by Irish tax law. Marketing data is retained until you unsubscribe. Analytics data is retained for 14 months.
7. Contact
Data Protection questions: hello@trymaklu.com. You also have the right to lodge a complaint with the Data Protection Commission (DPC) at dataprotection.ie.